Privacy Policy & Notice of Privacy Practices
This Privacy Policy and Notice of Privacy Practices describes how Marquis MD may collect, use, disclose, and safeguard personal information and protected health information obtained through our website, concierge medical services, membership inquiries, scheduling tools, patient communications, and related services. This privacy policy applies solely to information collected by this website. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We do not sell personal information for monetary consideration. We take reasonable measures to maintain the confidentiality of information submitted through the website.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. we may use your information to respond to inquiries regarding concierge medical services, scheduling, membership offerings, wellness services, and patient care coordination.
Marquis MD may collect information you voluntarily provide through website forms, membership applications, appointment requests, patient communications, SMS communications, and other interactions with our services.
Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
In addition, we may have the occasion to collect non-personal demographic information, such as age, gender, household income, browser type, IP address, and operating system which will assist us in providing and maintaining superior quality service.
We are collecting your data for several reasons:
The data we collect from you will be stored no longer than necessary. The length of time we retain said information will be determined based upon the following criteria:
Marquis MD provides concierge and membership-based medical and wellness services. Membership fees may include enhanced access, coordination, wellness, scheduling, administrative support, and other non-covered amenities. Membership fees do not replace insurance coverage and do not guarantee reimbursement by any insurer, Medicare, Medicaid, or other third-party payor.
Covered medical services may still be billed to insurance where permitted by applicable law and payer rules. Membership services may vary based on provider availability, medical appropriateness, patient eligibility, and applicable law.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, whether it be in a form submission or chat, your information is protected both online and offline.
Wherever we collect sensitive information (such as insurance information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or admissions personnel) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Electronic communications, including email, SMS, and website submissions, may not always be fully secure. By communicating electronically with Marquis MD, you acknowledge and accept the inherent risks associated with electronic communications.
Telehealth services and electronic communications may be subject to technological limitations, interruptions, delays, transmission failures, and privacy or cybersecurity risks beyond Marquis MD's reasonable control.
Our Privacy Policy may change from time to time, and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (888) 354-7537 or via email provided on our website.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
The Privacy Rule is a Federal Law that gives patients rights over their health information and sets rules and limits who can look and receive your health information. The Privacy Rule applies to all forms of individuals' protected health information, whether electronic, written or oral. The Security Rule is a Federal Law that requires security for health information in electronic form.
You have the right to:
You have some choices in the way that we use and share information as we:
We may use and share your information as we:
This section explains your rights and some of our responsibilities to help you.
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases, we never share your information unless you give us written permission:
We typically use or share your health information in the following ways.
We can use your health information and share it with professionals who are treating you.
Example: A doctor sends us information about your diagnosis and treatment plan so we can arrange additional services.
Example: We use health information about you to develop better services for you and make appropriate changes to your treatment plan.
We can use and disclose your health information as we pay for your health services.
Example: We share information about you with your dental plan to coordinate payment for your dental work or other services that may have to be rendered while you're in our care.
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: hhs.gov/hipaa/for-individuals.
We can share health information about you for certain situations such as:
We can use or share your information for health research.
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.
We can use or share health information about you:
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information, see: hhs.gov/hipaa/notice-privacy-practices.
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our website, and we will mail a copy to you.
If you provide your mobile phone number, you consent to receive informational, appointment-related, account-related, membership-related, and, where permitted, marketing text messages from Marquis MD. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive marketing messages is not a condition of receiving medical services.
Information contained on this website is provided for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment. Use of the website does not establish a physician-patient relationship unless and until formally established through applicable intake and consent procedures.
Sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
